Duties

• Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability.
• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment.
• Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit.
• Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures.
• Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals.
• Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Ability to work occasional Saturdays for special events.
• Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

How You Will Be Evaluated

• Benefits

  Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
  
  Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:
  

  • Resume

  
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3434
  • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
  • Transition Assistance Stamp Card for Involuntarily Separated Military Preference/ DD Form 1173 to support Family Member's use of Preference
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • SF-50/ Notification of Personnel Action

• How to Apply

  You may submit your application package using one of the two methods identified below:
  
  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O2NAFAV-25-12732663. Announcement closes at 11:59 PM Eastern Time on 05/09/2025 to receive consideration.
  
  

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12732663

  
  

  • Complete the online application, verify the required documentation is included with your application package, and submit the application.

  
  

  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.

  
  

  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

  
  

  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

  
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
  
  Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers.
  
  Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.
  
  An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.

  
  

  Agency contact information

  APG NAF HRO GVMP/FSH

  Fax

  4102781179

  Email

  usarmy.apg.chra-ne.mbx.naf-vet-services@army.mil

  Address

  AV-NAF-W03HAA US ARMY PUBLIC HEALTH CENTER
  Do Not Mail
  Aberdeen Proving Ground, MD 21005
  US

  Next steps

  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.